Open to new roles

BrettPackard

Linux systems administrator and website migration specialist who builds his own automation.

Mesa, Arizona

Brett Packard
  • 10 yearsat GoDaddy, 2016 to 2026
  • LPIC-1certified, LPIC-2 in progress
  • Wayfinderaward recipient, multiple years

About

I spent ten years at GoDaddy, most recently as a Technical Account Manager on the website migrations team. I moved customer sites between hosts: DNS cutovers, SSL, server security, and the WordPress problems that show up along the way.

I also built the tools that made the work faster, from a WordPress migration plugin to AI agents connected to Jira. I trained new team members, and several of them were promoted into other roles.

I'm looking for my next role in Linux administration, web operations, technical support or automation.

Projects

Trekkster

A travel journal that builds a map of your trip as you write.

  • Write a page for each day of a trip, with longer stories for the standout days
  • Locations pin themselves to an interactive map as entries are added
  • Accounts with email verification codes; trips stay private until the owner shares them
Visit trekkster.app

WordPress migration plugin

WordPress, PHP

A custom plugin that streamlines moving WordPress sites between hosts, built for GoDaddy's migration service.

Claude Code automation skills

Claude Code, MCP, Jira

  • Page Compare tests pages on the old and new site and flags differences before cutover
  • Jira assistant pulls reports, finds tickets over SLA, drafts customer replies and posts ticket notes

Experience at GoDaddy

  1. 2022 – 2026

    Technical Account Manager II, Website Migrations

    Ran end-to-end migrations. Led the team in tickets processed and QA, trained new hires, and built the team's migration and AI tooling.

    GoDaddy Wayfinder award, multiple years
  2. 2021 – 2022

    Technical Account Manager I, Website Migrations

    First point of contact for migration customers. Performed cutovers, set up SSL, security and DNS. Led the team in NPS and was selected as a trainer.

  3. 2019 – 2021

    Partners Development Guide I

    Technical support and account guidance for partner customers, consistently above CSAT, NPS and sales goals.

  4. 2018 – 2019

    Business Advisor

    Helped customers match GoDaddy products to their business goals.

  5. 2016 – 2018

    Hosting Support Guide II

    Tier II support for Windows and Linux hosting: DNS, cPanel, Plesk, email, WordPress, Drupal, Joomla and Magento.

Certifications and skills

LPIC-1Linux Administrator, Linux Professional Institute
LPIC-2Linux Engineer, in progress

Linux and servers

Linux administrationWHM / cPanelPleskWindows Server

Web and migrations

WordPressSite migrationsDNSSSL/TLSEmail systems

Scripting and development

BashNode.jsPHP

AI and automation

Claude CodeMCP integrationsChatGPTJira

Education: BIS, Technology Management, Northern Arizona University (2017, 3.8 GPA). AAS, Network System Administration, Mesa Community College (2016, Highest Distinction).

Let's talk about your next hire.

brett@brettpackard.com